FAQ

How do you determine if sales tax is collected?

Sales tax is collected in accordance with local laws, certain states require a dietary supplement tax be collected. The laws and rates vary based upon the state that we ship to. The following states will be charged tax when placing orders on twelvetwentycbd.com: AL, AZ, AR, CA, CO, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MA, MN, MS, MO, NE, NV, NM, NC, ND, NY, OH, OK, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV.
What are your shipping options?

Ther are 3 options to choose from. We offer ground, 2-day and next day air shipping services. You can expect your package to generally arrive within 7 business days from placing an order. We're pleased to offer free shipping on orders over $74.99. If you have additional shipping questions, please call us at 914-362-5775.
Oh no, I just placed my order and need to change something!"

If you've placed an order and would like to modify the items or shipping address, please call our Customer Care team at 1-914-362-5775. If your order has not shipped, we can modify the order to your liking. Unfortunatly, if your order has shipped, you would need to follow the return/exchange process.
Can I take 12Twenty CBD alongside my perscription medications?

As with any dietary supplement, we recommend consulting your physician prior to adding cannabinoids with naturally occurring CBD to your daily routine.